Frequently asked questions
Plans & Re-Maps
Can Reader generate reports?
Not as part of the plan. Reader includes cached reports and the archive. Fresh generation is included from Explorer upwards. On-demand Re-Maps for Reader are not on sale yet; if you want to generate regularly, Explorer includes monthly generation at better value.
If I have several layers, should I put them all in one report?
Generally yes. Every layer your plan includes goes into a report for the same single Re-Map, so the recommended report includes all reliable, available layers for that window. You can remove layers if you want a narrower read. Layers that are stale or evidence-blocked are left out and explained rather than forced in.
Can I use Re-Maps to reach a higher plan's features?
Re-Maps are for sampling, not upgrading. The rule is that an eligible one-off product from the tier directly above yours costs one extra Re-Map; on-demand Re-Map packs are not on sale yet. A Re-Map never gives you standing access, and it will not carry an Individual plan into the Professional family. Some capabilities stay plan-only whatever your Re-Map balance: commercial use, team seats, creator-public rights, Allocator workspace and API access.
Do Re-Maps expire?
Included monthly Re-Maps reset at the start of each cycle and do not roll over. Purchased Re-Maps are not on sale yet; the rule for them is that they expire 90 days after purchase and are consumed after included Re-Maps, soonest-expiring first.
Who gets founder pricing?
Founder terms are annual-only and cover Pro and Allocator. Reader and Explorer are excluded — they stay at their standard rates. Founder rates are limited and remain active while the subscription stays active and funded.
Why “Register interest” for founder access rather than a checkout?
Reader, Explorer and Pro are bought directly through checkout at the prices shown. Founder terms are a limited annual cohort on Pro and Allocator, so founder access starts with a short registration rather than a checkout, and Allocator itself is by application. Registering interest puts you in line for founder allocation and early access without committing anything today.
Reports
How often are reports produced?
Report cadence is being finalised ahead of general availability. Plans set how many fresh reports you can generate; cached reports and the archive are available to every plan.