Frequently asked questions
Plans & credits
Can Reader generate reports?
Not as part of the plan. Reader includes cached reports and the archive. To generate a fresh report on Reader, you buy on-demand credits. If you find yourself doing that regularly, Core includes monthly generation at better value.
If I have several layers, should I put them all in one report?
Generally yes. Every layer your plan includes goes into a report for the same single credit, so the recommended report includes all reliable, available layers for that window. You can remove layers if you want a narrower read. Layers that are stale or evidence-blocked are left out and explained rather than forced in.
Can I use credits to reach a higher plan's features?
You can buy eligible one-off products from the tier directly above yours, for one extra credit each. That is sampling, not upgrading. It does not give you standing access, and it will not carry an Individual plan into the Professional family. Some capabilities stay plan-only whatever your credit balance: commercial use, team seats, creator-public rights, Analyst workspace and API access.
Do credits expire?
Purchased credits expire 90 days after purchase. Included monthly credits reset at the start of each cycle and do not roll over. Consumption runs included credits first, then purchased credits expiring soonest.
Who gets founder pricing?
Founder terms are annual-only and cover Core through Analyst. Reader is excluded, since it is already the accessible entry point. Founder rates are limited and remain active while the subscription stays active and funded.
Why “Register interest” and not a checkout?
Access and pricing are being finalised. Registering interest puts you in line for founder allocation and early access without committing anything today.
Reports
How often are reports produced?
Report cadence is being finalised ahead of general availability. Plans set how many fresh reports you can generate; cached reports and the archive are available to every plan.